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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Clayton

January 30, 2026

5  out of  5
rating by Andrew Clayton
"I called as a first-time renter looking for renters' insurance in Indiana since I will be moving there soon. While he couldn't actually sign me up since it was out of his district, Bruce went out of his way to take the time and explain the insurance to me, give me advice on the move, and he even contacted an agent in Indiana and got us connected. Bruce is an awesome guy and I would 100% recommend this agency to anyone looking for insurance."
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Patricia Massaro

January 28, 2026

5  out of  5
rating by Patricia Massaro
"I cannot say enough positive things about Bruce over at State Farm's office in Perry Hall. I am very thankful that I took the time to stop by and chat in person about my home & auto insurance needs. Bruce was very patient & thorough in walking me through everything. He was not pushy or salesman-like at all. I walked away from our meeting with much more understanding & clarity regarding my policies. I've even recommended to multiple friends of mine that they reach out to Bruce to discuss ways to optimize their insurance needs. 5 stars, 10/10 recommend."
We responded:
"Patricia - I talked to Bruce about your in-person meeting with Bruce. He did a great job reviewing your Home and Auto insurance. Many people have minimum auto liability limits until they are involved in an accident. Then, they have the potential of being sued. We appreciate you comments about Bruce being not being pushy or salesman-like. Our job is to educate our customers and let them make their own decisions about the coverage they decide to have. Our goal is to educate our customers thoroughly about their insurance options and treat people like family so our customers are willing to refer our agency. We are very fortunate to have Bruce on our team. Thank you for referring your friends and family to our agency. Thanks for taking the time to do this review. "
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Lauren DeMarzo

February 7, 2025

5  out of  5
rating by Lauren DeMarzo
"Bruce has been incredibly helpful navigating both my first and now second home purchase! The homes are very different and he has been extremely patient walking me through the differences and implications, as well as answering my many questions. He has provided a lot of valuable guidance that I am thankful for. I would highly recommend using this team!"
We responded:
"Lauren- Thank you for taking the time to give us some feedback ! We are happy your experience dealing with Bruce and our Team was fantastic. Purchasing a home is one of the most expensive purchases a person makes. We are happy your experience dealing with Bruce and our team was wonderful. Our customers always come first. Bruce is excellent at reviewing options. We are also happy that you received good advice and guidance as well. Thank you for allowing us to serve you ! "
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Dave Newton

February 4, 2025

5  out of  5
rating by Dave Newton
"We have been working with Bruce Dube at State Farm for about a year and he has been wonderful. Not only has he been helpful in the world of insurance, but also in life itself. We have spoken to Bruce about myriad subjects, and he has always been eager and willing to offer his advice and knowledge to help us as we grow our family. Thank you, Bruce!!!"
We responded:
"Dave- Thanks so much for sharing your experience dealing with Bruce at our State Farm agency. Bruce is exceptional and is always willing to help you. Thanks for your review. "
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Andrew Kelly

January 15, 2024

5  out of  5
rating by Andrew Kelly
"I have been a Tom Benisch customer for almost 30 years. I couldn't imagine going anywhere else. In particular, Bruce is amazing. He is knowledgeable, helpful, and friendly. State Farm may be a little more expensive than an online insurance company, but the level of customer service, attention to detail and personalized service makes it worth every penny."
We responded:
"Andrew- Thanks for your Google review and the opportunity to serve you. We appreciate you and taking the time to compliment Bruce and our team. Thank you again !"
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Betty O'Donnell

June 19, 2023

5  out of  5
rating by Betty O'Donnell
"Bruce is fantastic and made my day with his wonderful sense of humor. Others in the office are also friendly and helpful. Always a good group."
We responded:
"Betty- Thanks for your review and sharing your experience with our Team. We are so blessed to work with great people who care about others. I will pass along your praises and comments to Bruce, Ce and Kathy. Thank you for allowing us to serve you !"
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pierette distance

June 5, 2023

5  out of  5
rating by pierette distance
"The staff is friendly and personal. I personally love Bruce; he's like a friend you talk to every once in a while!"
We responded:
"Pierette- thanks for taking the time to share your experience with our team and Bruce. We are very blessed to have such a great team. Thank you for allowing us to help you with your insurance! "
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Sheila Ryan

May 24, 2023

5  out of  5
rating by Sheila Ryan
"Tom and his office staff are wonderful! Highly recommend! They are all kind, courteous and knowledgeable. I have known Tom since kindergarten and so glad I switched to State Farm!"
We responded:
"Sheila- Thank you for your review and kind words about our team. We appreciate the opportunity to serve you ! "
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Shawnda Mcclellan

April 21, 2023

5  out of  5
rating by Shawnda Mcclellan
"Mr. Bruce is very knowledgeable, SUPER helpful and EXTREMELY funny! He is always very informative and answers all of my questions when l need clarity. I am grateful and happy to be with State Farm!"
We responded:
"Shawnda- It's a pleasure to work with you. Thank you for the review."
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maci lopez

April 6, 2023

5  out of  5
rating by maci lopez
"Bruce from state farm has been super helpful to us. I recommended him to my family and friends and they love him just as much. Bruce helped with so many aspects of the insurance process for us, the most stressful was the recent home purchase, and he was there every step of the way making it as easy as possible. Super grateful for his help and state farm!"
We responded:
"Thanks so much for your review Maci ! I am so glad you had a great experience with Bruce. I will be sure to pass along your kind words. Congratulations on your new home !"
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Jennifer Schroeder

April 3, 2023

5  out of  5
rating by Jennifer Schroeder
"Bruce is awesome! He is knowledgeable, friendly, kind, and compassionate. I have never really had an agent I have felt comfortable talking about my life with. My husband has been working with Bruce for many many years and only has had plesent things to say. To me, it was a no-brainer to bring my business to him as well. Thanks, Bruce!"
We responded:
"Thanks so much for your review Jennifer. Our team goals are to deliver a personal touch and great experience while treating our customers like family. I'm glad you've had great experiences with Bruce and I will be sure to pass along your kind words."
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Miranda Lobus

March 30, 2023

5  out of  5
rating by Miranda Lobus
"Bruce went above and beyond to help me understand my new policy. My first time handling something like this on my own and he made it simple and painless! He even went a step further and called to follow up and ask if I had any problems or questions. Incredibly patient and personable—it has been a true pleasure to have Bruce!"
We responded:
"Miranda- Thanks so much for your review and kind words about your experience with Bruce. Insurance is not the easiest topic to understand. We appreciate the opportunity to serve you. Thank you ! "
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joe25rs

March 30, 2023

5  out of  5
rating by joe25rs
"The Tom Benisch State Farm team is exceptional. They have been extremely helpful for all of my insurance questions and needs. Always a pleasure and thank you!"
We responded:
"Thank you for your review and provding us with some feedback. We appreciate you allowing the Tom Benisch Insurance Team to serve your insurance needs ! "
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Myra Gillis

March 29, 2023

5  out of  5
rating by Myra Gillis
"Absolutely LOVE our Tom Benisch, State Farm team! Everyone there is very friendly, knowledgeable and treats all of their clients like family. If you're looking for the BEST insurance agent/team, look no further than THE BENISCH TEAM!!"
We responded:
"Thanks so much for your very kind words and writing a review. We very much appreciate the opportunity to take care of your insurance needs. Thank you !"
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Kevin Kraft

March 7, 2023

5  out of  5
rating by Kevin Kraft
"Fantastic service from Bruce and State Farm, took care of so many details on our auto claim and made the whole process easy. I've luckily avoided insurance claims over the years, and went into this claim not knowing what to expect, but Bruce made things as simple and pain-free as could be. Great job!"
We responded:
"Hi Kevin. It was our pleasure helping with your auto insurance. I will be sure to pass on your feedback to Bruce. Thanks for your review! "
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Megan D

February 20, 2023

5  out of  5
rating by Megan D
"I have been with State Farm for over 20 years. Tom's office has seen me through several difficult situations. Bruce in particular has been a pleasure to work with-- incredibly responsive, kind, personable, knowledgeable, and he will take the time to explain things very thoroughly. I appreciate and have been very pleased with the support I've received from Bruce and the entire team!"
We responded:
"Thank you for leaving us this wonderful review. My team and I are always glad to help you with your insurance needs in a thorough, kind and knowledgeable manner. We appreciate your business. "
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Cecilia Heddinger

February 11, 2023

5  out of  5
rating by Cecilia Heddinger
"This is a superior insurance agency. It's like dealing with family who always have my best interest in mind. They listen and guide based on an honest assessment of my needs. I trust them 150%!"
We responded:
"Thanks Cecilia! Our Good Neighbors truly do feel like family to us. It is our pleasure working with you. "
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Christina Serio

December 28, 2022

5  out of  5
rating by Christina Serio
"Had an absolutely wonderful experience with this State Farm office. Everyone I spoke with was an absolute delight and so grateful I was referred to them. You will not go wrong with customer service from these lovely folks!"
We responded:
"Chistina- thank you for taking the time to write a review of your experience with our State Farm Agency. We're happy to have your as a new customer and look forward to serving you! "
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Tammy Hennessy

September 22, 2022

5  out of  5
rating by Tammy Hennessy
"As a prior employee and customer, I can emphatically state that Tom Benisch and his team consistently give top notch service to their clients. Everyone is important and treated professionally and kind."
We responded:
"Thanks so much your review and your kind words. Simply, we treat others the way we would like to be treated and talk to others in a manner the way we would like to be talked to."
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Dale Schafert

September 8, 2022

5  out of  5
rating by Dale Schafert
"I am so grateful to the staff who worked with me on setting up a new policy. They explained my options and customizing an insurance plan that suited my needs. I can't say enough about the wonderful and caring staff."
We responded:
"Thanks so much for your review. We are happy that you are pleased with our team and very much appreciate the opportunity to serve you !"
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K. L. Banks

April 21, 2022

2  out of  5
rating by K. L. Banks
"Let me speak about that quality service that I received when someone ran into my vehicle. Well... If I ever get it, I'll be sure to speak about it. He sends out birthday cards though."
We responded:
"Please call our office 410-256-1800 as we searched our records and do not show any recent claims. We look forward to hearing from you so we can best help you. Thank you."
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LaShae Angela

April 19, 2022

5  out of  5
rating by LaShae Angela
"I am new to State Farm. I really appreciate Tereza reaching out today to see if I had any questions. Definitely a great start!"
We responded:
"LaShae - Thanks so much for taking the time to review our agency. We're pleased to serve your auto insurance needs and with Tereza's check-in call to see if you had any questions about your State Farm auto policy. Thank you !"
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C. Fowler

April 1, 2022

5  out of  5
rating by C. Fowler
"I am brand new to State Farm, I am a referral from a current customer and may I say Bruce made this experience as painless as possible! He is Super friendly, fast yet very informative. He makes sure you understand your policy and answers any questions I had and he makes sure you know exactly what you are getting!! Oh and the pricing is amazing with this insurance company!! Look no further!! Call Bruce and he will make sure you are taken care of!! You have a new customer for life!!"
We responded:
"Thank you for sharing your experience with Bruce and and our agency. We enjoy helping educate our customers as to their insurance options and are happy to serve you."
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Sonja Dang

March 21, 2022

5  out of  5
rating by Sonja Dang
"Tom and his staff (especially Bruce Dube) are top notch and have always been there to answer any questions about any of my policies. Our rep of many years retired and we were so happy that Mr. Bensch's office took us on as clients. I have the upmost gratitude for Bruce and his knowledge of all things insurance wise. Please look them up and if you are looking for a great agent, run don't walk to Tom Benisch's Office."
We responded:
"Sonja- Thank you for the very kind words about your experience with our team and Bruce. We are very blessed to have a great team and enjoy serving you. Thank you !"
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Kristine Dub (slipperyknotgirl)

June 9, 2021

5  out of  5
rating by Kristine Dub (slipperyknotgirl)
"Bruce and team at State Farm are always so helpful, friendly, professional, and willing to go above and beyond for their customers and myself! I am very happy and thankful for them!"
We responded:
"Thanks for your review. Our team's goal is to provide awesome customer service ! We're glad you are impressed with Bruce and our team."